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United Bank for Africa (UBA) is one of the largest financial institutions in Africa, providing a wide range of banking products and services to its customers.
With a presence in over 20 African countries, UBA has established itself as a leading financial services provider on the continent.
UBA is committed to providing excellent customer service to its clients, and as such, has established several channels through which customers can access support and assistance.
Below are some of the customer service contacts and support options available to UBA customers
- Customer Care Hotline
UBA has a dedicated customer care hotline that customers can call to speak to a customer care representative. The customer care hotline is available 24/7 and can be reached by dialing +234 700 225 5822 .
- Email Support
Customers can also reach out to UBA’s customer support team via email. The email address for customer support is cfc@ubagroup.com.
Customers can send their inquiries, complaints, and feedback to this email address, and a customer support representative will respond as soon as possible.
- Social Media
UBA is active on various social media platforms, including Facebook, Twitter, Instagram, and LinkedIn.
Customers can reach out to UBA’s customer support team via these platforms by sending a direct message or tagging UBA in a post.
- Live Chat
UBA also offers a live chat feature on its website, which allows customers to chat with a customer support representative in real-time.
The live chat feature is available 24/7 and can be accessed by clicking on the “Live Chat” button on UBA’s website.
- Branches
UBA has a network of branches across Africa, and customers can visit any of these branches to speak to a customer support representative in person.
Customers can find the nearest UBA branch by visiting the UBA website and clicking on the “Branch Locator” button.
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About UBA’S Founder
UBA was founded by Tony Elumelu in 1949. He is a Nigerian entrepreneur, investor, and philanthropist, with a passion for driving economic growth and development in Africa.
Elumelu is also the founder of The Tony Elumelu Foundation, which is committed to empowering African entrepreneurs and fostering entrepreneurship on the continent.
Under Elumelu’s leadership, UBA has grown into one of the largest financial institutions in Africa, with a presence in over 20 countries.
He has also been instrumental in driving UBA’s digital transformation and expanding its services to cater to the needs of customers across the continent.
Elumelu has received numerous awards and recognitions for his contributions to business and philanthropy, including the prestigious National Productivity Order of Merit Award in Nigeria.
He is widely regarded as a visionary leader and a role model for young entrepreneurs in Africa.
In addition to his business and philanthropic activities, Elumelu is also a committed advocate for social and economic development in Africa.
He has been actively involved in various initiatives aimed at promoting sustainable development and reducing poverty on the continent.
List of uba world wide with their customers service Hotlines
Here are some of the UBA branches worldwide and their customer service hotlines:
- UBA USA: +1 212 213 6900
- UBA UK: +44 207 420 9800
- UBA France: +33 1 43 12 84 40
- UBA Benin: +229 21 31 51 51
- UBA Cameroon: +237 233 43 17 47
- UBA Ghana: +233 302 66 53 00
- UBA Kenya: +254 20 361 2000
- UBA Liberia: +231 77 772 8888
- UBA Mali: +223 44 97 10 10
- UBA Senegal: +221 33 889 69 00
- UBA Nigeria: (+234) 07002255-822, (+234) 01-6319822 , (+234) 07002255-822
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Please note that these are not exhaustive and there may be additional UBA branches in other countries not listed here. You can find more information on UBA’s international presence and customer service contacts on its website.
Frequently Asked Questions ( FAQs)
What is UBA?
UBA stands for United Bank for Africa.
It is a leading financial institution in Africa, offering a wide range of banking products and services to customers across the continent.
What services does UBA offer?
UBA offers a variety of financial services, including personal banking, business banking, corporate banking, investment banking, and wealth management.
Its services include deposit accounts, loans, credit cards, money transfers, and more.
How do I open a UBA account?
You can open a UBA account by visiting any UBA branch with the required documents, such as valid identification, proof of address, and other relevant documents.
Alternatively, you can also open an account online through UBA’s website.
How do I access UBA’s mobile banking services?
To access UBA’s mobile banking services, you need to download the UBA mobile banking app from the App Store or Google Play Store.
Once downloaded, you can log in using your UBA account details and start using the app.
What are UBA’s fees and charges?
UBA’s fees and charges vary depending on the specific products and services you use.
You can find more information on UBA’s fees and charges by visiting its website or speaking to a customer support representative.
What do I do if I lose my UBA ATM card?
If you lose your UBA ATM card, you should contact UBA’s customer support team immediately to report the loss and request a new card.
You can do this by calling UBA’s customer care hotline or visiting a UBA branch in person.
Can I access UBA’s services from outside Africa?
Yes, you can access UBA’s services from outside Africa, as long as you have an internet connection.
You can use UBA’s online banking services or mobile banking app to manage your account from anywhere in the world.
How do I contact UBA’s customer support team?
You can contact UBA’s customer support team through various channels, including a customer care hotline, email support, social media, live chat, and UBA branches.
You can find more information on how to contact UBA’s customer support team on its website.
Conclusion
In conclusion, UBA is committed to providing excellent customer service to its clients, and customers can access support and assistance through various channels, including a customer care hotline, email support, social media, live chat, and branches.
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