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GOtv is a digital terrestrial television service provider in Africa, owned by Multichoice Africa.
If you are a GOtv customer and you need to contact their customer service support, there are several ways to do so and it’s listed below.
Gotv Worldwide Hotlines and support contacts
You can call GOtv’s customer service on the following phone numbers depending on your country of residence:
Nigeria: +234 803 904 4688 or +234 803 904 4688
Kenya: +254 711 066 000
Uganda: +256 312 245 245
Zambia: +260 211 368 200
Ghana: +233 302 740 540 or +233 244 308 467
Malawi: +265 999 912 345
Send a message on social media
You can also reach out to GOtv on their social media pages, including Facebook and Twitter, and send them a direct message for support.
Email GOtv
You can send an email to GOtv customer care at support@ng.gotvafrica.com (for Nigeria) or customerservice@ug.gotv.co.ug (for Uganda).
Visit a GOtv service center
If you prefer face-to-face support, you can visit a GOtv service center in your country. You can find a list of GOtv service centers on their website.
Live chat on their website
GOtv also offers a live chat support feature on their website, which allows you to chat with a customer service representative in real-time.
Short Note
Make sure you have your GOtv customer number and other necessary details handy when contacting their customer service support.
Who is the owner of gotv.
Gotv is a brand owned and operated by MultiChoice Africa, a subsidiary of MultiChoice Group.
Frequently asked questions (faq’s) about GOtv .
Here are a few:
What is Gotv?
GOtv is a digital terrestrial television service provider that operates in several African countries. It offers a range of affordable and accessible TV entertainment options to its customers.
How do I subscribe to GOtv?
To subscribe to GOtv, you need to purchase a GOtv decoder and antenna from an authorized GOtv dealer. After that, you can select a subscription package that suits your needs and make a payment.
How can I check my GOtv balance?
To check your GOtv balance, you can send a text message with the word “BAL” followed by your IUC number to 4688 (for Nigeria), 6088 (for Zambia), or 6488 (for Kenya).
How can I reset my GOtv decoder?
To reset your GOtv decoder, you can press the reset button on the back of the decoder or unplug the power cable and plug it back in after a few minutes.
What channels are available on GOtv?
The channels available on GOtv vary depending on the country and subscription package. However, some popular channels across all countries include CNN, Al Jazeera, MTV Base, Telemundo, and SuperSport Blitz.
Gotv durability
As a non manufacturer, I do not have access to specific information about the durability of GOtv decoders.
However, like any electronic device, the durability of GOtv decoders depends on various factors, including usage patterns, maintenance, and handling.
If you experience any issues with your GOtv decoder, you can contact their customer service for support or take it to an authorized GOtv dealer for repairs.
It’s important to follow the manufacturer’s instructions for handling and maintaining the decoder to help ensure its longevity.
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Conclusion
In Conclusion, If you need to contact GOtv customer service support, you can do so through phone, social media, email, live chat, or by visiting a GOtv service center.
GOtv is a digital terrestrial television service provider that operates in several African countries, offering affordable and accessible TV entertainment options.
If you have any questions about GOtv, you can refer to their website or contact their customer service for assistance.
